Terms of Service

Last updated: September 23, 2026

These terms are the agreement between you and us when you use cedarfollow.com or buy from us. We have tried to write them in plain English. Please read them before you order, especially sections 3 and 4 (the risks) and section 7 (your withdrawal right) of using a growth service on Instagram.

1. Who we are

Cedarfollow (cedarfollow.com) is operated by [COMPANY LEGAL NAME], registered at [REGISTERED ADDRESS], company number [COMPANY ID]. In these terms, "Cedarfollow", "we", "us" and "our" mean that company, and "you" means the person placing the order.

You can reach us at [email protected]. Cedarfollow is an independent service and is not affiliated with, endorsed or sponsored by Instagram or Meta Platforms, Inc.

2. What you are buying

Cedarfollow sells one product, in six sizes, for a one-time payment in US dollars:

• 250 followers for $19
• 500 followers for $29
• 1,000 followers for $49
• 2,500 followers for $99
• 5,000 followers for $169
• 10,000 followers for $289

Every package includes:

• Followers. The number of followers in your package, delivered to the public Instagram username you give us, in three batches over roughly two days.
• Engagement on new posts for 12 months. For 12 months from the date of purchase, each new post you publish receives likes (about 25, 50, 100, 200, 350 or 600 likes per post, depending on the package size), and each new video or Reel also receives views. This is subject to reasonable, fair use. Posts published before your order, or after the 12 months or the 60-post limit, are not included. The number of likes per post is approximate, not exact.
• Free follower refills. If your follower count drops, you can ask us to top it up for free, as described in section 5.

The service does not include comments, direct messages, shares, saves, story views or any other kind of interaction. It does not include management of your account, content creation or advertising.

Followers, likes and views are provided through independent third-party growth suppliers that we work with. We do not control who those accounts are, and they will not behave like an audience you earned yourself: you should not expect them to comment, message you, buy from you or engage with your content beyond what is described above.

3. Instagram's rules and the risk you accept

Please read this section carefully.

• Buying followers, likes or views may breach Instagram's Terms of Use and Community Guidelines. Instagram can, at its own discretion, remove followers, likes or views, limit an account's reach, show warnings, or restrict, suspend or disable an account.
• By ordering, you confirm that you understand this and that you accept that risk. We deliver gradually to keep growth looking natural, but we cannot control, predict or guarantee how Instagram will treat your account.
• We do not guarantee any particular reach, impressions, profile visits, organic engagement, sales, sponsorships or other business results. A higher follower count does not by itself mean more real-world interest in your account.
• Instagram may change its systems at any time, which may affect delivery, retention or the engagement feature. We will do what is reasonably possible to keep providing the service, and section 6 explains your refund rights if we cannot.

4. Your responsibilities

• Only order for accounts you own or are authorised to manage. You must not order for someone else's account without their permission, or use the service to harass, impersonate, mislead or harm anyone.
• Keep the account public. Your account must be public during delivery, while the engagement feature is running, and whenever you request a refill. We cannot deliver to a private account.
• Give us the correct username. Please double-check it at checkout. If you change your username after ordering, email us before you request a refill so we can update your order.
• Never share your password. We only need your public username. We will never ask for your password or any login code; if anyone claiming to be Cedarfollow does, it is not us.
• You must be at least 18 years old, or the age of majority where you live, to buy from us.
• You must not use the service for anything unlawful, or for accounts that promote illegal content, hate, violence or fraud. We may refuse or cancel such orders (with a refund for anything not yet delivered).

5. Delivery and refills

Delivery. Delivery normally starts shortly after your payment is confirmed. Followers arrive in three batches over about two days. Timings are estimates; occasionally delivery takes longer, for example if a supplier is busy or your account was private. You can check your order at any time on the Your order page using your order ID and your username or email.

Refills. Some followers may drop off over time. If your follower count falls, you can request a free refill of the missing followers (up to the number in your package) from the Your order page. Refills are available for as long as Cedarfollow offers the service, with these conditions:

• you can request a refill at most once every 7 days;
• your account must be public when you request it;
• your order must still exist in our records (see our Privacy Policy; if you ask us to delete your data, refills for that order end).

Refills do not apply if the account is private, deleted, deactivated or suspended, or if the username has changed and you have not told us. If you have changed your username, email [email protected] with your order ID and both the old and new username, and we will move your order across. Refills also do not cover followers that you removed yourself or that Instagram removed as a result of action taken against the account.

"For life" means for the lifetime of the Cedarfollow service. If we ever stop offering the service, we will say so on this website with reasonable notice; this does not affect any refund you are owed under section 6 for things not delivered.

6. Refunds

Our full refund policy is on the Refund Policy page, and forms part of these terms. In short:

• If we cannot deliver all or part of your order, you get a refund for the part that was not delivered.
• We do not refund delivered followers because you changed your mind.
• Nothing in these terms takes away rights you have under consumer law that cannot be excluded.

7. Consumers in the EU and UK: your right of withdrawal

If you are a consumer in the European Union or the United Kingdom, you normally have 14 days to withdraw from an online purchase of a service. Because our service starts straight away, at checkout we ask you to:

• expressly request that we begin delivering your order immediately, within the 14-day withdrawal period; and
• acknowledge that you lose your right of withdrawal once we have fully performed the service.

What this means in practice:

• If you withdraw before delivery has started, you get a full refund.
• If you withdraw after delivery has started but before it has finished, we will stop delivery and refund you in proportion to what was not yet delivered. You pay only for the part already provided.
• Once the followers in your order have been fully delivered, the right of withdrawal no longer applies. The ongoing engagement and refill features are included in the price and do not extend the withdrawal period.

To withdraw, email [email protected] with your order ID and a clear statement that you wish to withdraw. You may use the model withdrawal form below, but you don't have to.

Model withdrawal form: To [COMPANY LEGAL NAME], [REGISTERED ADDRESS], [email protected]. I hereby give notice that I withdraw from my contract for the following service: [order ID]. Ordered on: [date]. Name and email of consumer: [ ]. Date: [ ].

8. Payments and chargebacks

Payments are processed securely by Stripe. We accept the cards and wallets shown at checkout (such as Apple Pay and Google Pay, where available). Prices are in US dollars; your bank may apply currency conversion or foreign transaction fees, which we do not control. Prices include any taxes we are required to charge unless shown otherwise at checkout.

If something is wrong with your order, please contact us first at [email protected]. We answer refund requests quickly and will refund whatever is owed under our Refund Policy, and that is usually faster than a bank dispute.

If you open a chargeback or payment dispute, we will pause the engagement feature and refills on that order while the dispute is open, and provide our order and delivery records to the payment provider. If the dispute is decided in your favour, the order is closed and no further engagement or refills are provided. We do not charge dispute fees to customers. Opening a chargeback to avoid paying for a service that was delivered as described may be treated as fraud, and we may decline future orders.

9. Cancellation by us

We may refuse or cancel an order, for example if the username does not exist, the account is private for a long time, the order appears fraudulent, or it breaks section 4. If we cancel, we refund anything not yet delivered. We may also suspend the engagement feature or refills for an order if they are being misused.

10. Limitation of liability

We provide the service with reasonable care and skill, and as described in these terms. Beyond that, and as far as the law allows:

• we are not liable for anything Instagram or Meta does to your account, including removing followers, limiting reach, or suspending or disabling the account;
• we are not liable for loss of profits, revenue, business, opportunities, reputation or data, or for any indirect or consequential loss;
• our total liability to you for any order is limited to the amount you paid for that order.

Nothing in these terms limits liability that cannot legally be limited, such as liability for death or personal injury caused by negligence, for fraud, or your statutory rights as a consumer.

11. Privacy

How we handle your data is explained in our Privacy Policy.

12. Changes to these terms

We may update these terms from time to time, for example when the service or the law changes. The date at the top shows the latest version. The terms that apply to your order are the ones published when you placed it, unless a change is required by law or only benefits you. If we make a material change that affects the ongoing engagement or refill features of existing orders, we will tell you by email.

13. Governing law and disputes

These terms are governed by the laws of [GOVERNING LAW JURISDICTION]. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live, and you may bring a claim in the courts of that country. We would always rather solve a problem directly, so please email us first.

14. General

If any part of these terms is found to be unenforceable, the rest remains in effect. If we don't enforce a right straight away, we can still enforce it later. You may not transfer your order to someone else without our agreement.

15. Contact

[COMPANY LEGAL NAME], [REGISTERED ADDRESS]. Email: [email protected].